Frequently Asked Questions

X Bajiee FAQ — All Your Questions Answered in One Place

From registration to withdrawal, every question you have about X Bajiee is answered right here on our FAQ page. Search fast, get answers easy.

50+ Q&As
Fully in Bengali
Regular Updates
24/7 Support
50+
Q&A
8
Category
24/7
Support
98%
Resolution Rate

What can we help you with?

Choose a category to jump straight to the answer.

Registration & Account

Find answers here for everything related to opening a new account, updating your details, resetting your password, and account verification.

Deposits & Withdrawals

Help with bKash, Nagad, and Rocket payments — covering minimum limits, processing times, and failed transaction issues.

Bonuses & Offers

Detailed information on welcome bonuses, reload offers, free bets, wagering requirements, and reasons for bonus cancellation.

Sports Betting

Simple answers to all your questions about bet types, understanding odds, live betting, cashout, and bet cancellation.

Security & Verification

KYC verification, account security, two-factor authentication, and how to report suspicious activity.

Casino & Games

Help with Live Casino, slots, table games, jackpots, game rules, and technical issues.


Search for a question

If you can't find an answer, contact support at: support@xbajiee.im

Registration & Account Setup

Signing up at X Bajiee takes just 2–3 minutes. Fill in your name, mobile number, email, and password, then verify via OTP — and your account is ready to go. No complicated paperwork required.

No. Each mobile number or email address can only be used to register one account. If the same person creates multiple accounts, both may be closed and any balance could be forfeited.

X Bajiee is strictly for users aged 18 and above. You'll need to provide your date of birth during registration. A NID or passport may be required for KYC verification before you can withdraw.

OTPs usually arrive within 1–2 minutes. If you don't receive one, click the "Resend" button. If your mobile signal is weak, wait a moment and try again. If the issue persists, contact us at support@xbajiee.im.

Some details can be updated directly from your account settings. However, for sensitive information such as your name or date of birth, you'll need to contact the support team and complete identity verification.

Deposits & Withdrawals

The minimum deposit at X Bajiee is generally ৳200, though this may vary by payment method. bKash, Nagad, and Rocket are all supported. Check the payments page for the latest limits.

Withdrawals are typically processed within 15 minutes to 24 hours of your request. Your first withdrawal may require KYC verification, which can take a little longer.

Requests made outside banking hours may be processed on the next business day.

Wait 30 minutes first. If the funds still haven't arrived, email support@xbajiee.im with your transaction reference number or reach out via live chat. Having a screenshot of the payment will help speed up the resolution.

X Bajiee generally does not charge any withdrawal fees. However, the payment gateway itself may apply a small charge. Check the payment page or contact support for the latest information.

Your daily withdrawal limit depends on your account level and verification status. Fully verified accounts have higher limits. Check the payment page or contact support for exact figures.

Bonuses & Promotions

Once you register and make your first deposit, the welcome bonus is automatically added to your account. The bonus amount and terms are detailed on the bonus page. If you have a promo code, enter it at the time of deposit.

Wagering requirements refer to how many times you must bet the bonus amount before it can be withdrawn. For example, a ৳100 bonus with a 10x wagering requirement means you need to place ৳1,000 in bets. If you withdraw before meeting the requirement, the bonus will be forfeited — but any real winnings will remain.

Most bonuses can be used on Sports Betting and slots. Some bonuses may be restricted to specific games. The eligible games are listed in each bonus's terms and conditions.

When someone registers using your referral code and makes their first deposit, you'll receive a bonus. You can find your referral code in your account settings. Full terms and conditions are available on the bonus page.

Sports Betting

Yes. X Bajiee offers live betting — place bets in real time while a match is in progress. Live odds are available for cricket, football, tennis, and more. Access it from the Sports page.

Once a bet is confirmed, it generally cannot be cancelled. However, some bets include a cashout option that lets you settle the bet before the match ends. Cashout may not be available on all bets.

If a match is officially cancelled or abandoned, your stake is generally refunded. For accumulator bets, the affected leg is typically voided and the remaining legs stand. Full rules are outlined in the betting terms and conditions.

The minimum bet is generally ৳10. Maximum limits vary by match and market, with higher limits on popular matches. You can see the exact limits on the bet slip.

Casino & Games

Yes. X Bajiee has a Live Casino section where you can play live blackjack, roulette, baccarat, and more with real dealers — all streamed in HD for an authentic casino experience.

Refresh your browser and check your internet connection — live games require a stable, fast connection. Clear your browser cache. If the problem continues, try a different browser or contact support.

Jackpot winnings are automatically credited to your account balance. For large jackpots, identity verification may be required. The support team will guide you through the entire process.

Security & Verification

KYC (Know Your Customer) is an identity verification process that ensures financial security and helps prevent fraud. You'll typically need to submit a copy of your NID or passport along with a selfie. It must be completed before you can make a withdrawal.

Email support@xbajiee.im or contact us via live chat immediately. The support team will temporarily lock your account, then verify your identity and reset your password. Acting quickly helps minimize any potential loss.

Yes. X Bajiee uses 256-bit SSL encryption. Your personal and financial information is never sold or shared with third parties. Read our Privacy Policy for full details.

Account Management

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email address. An OTP or reset link will be sent to you. Use it to set a new password. The whole process takes about 2–3 minutes.

To close your account, email support@xbajiee.im. Make sure to withdraw your balance before doing so. A temporary break option is also available if you need a responsible gaming pause.

If your account is suspended, contact support@xbajiee.im right away. This usually happens due to a security check or suspected rule violation. In most cases, completing identity verification resolves the issue.

Yes, but you'll need to contact the support team to do so. If you still have access to the old number and can verify your identity, a number change is possible. Send your request to security@xbajiee.im.

Support & Contact

There are three ways to reach X Bajiee support:
  • Live Chat — chat button at the bottom right of the site
  • Email — support@xbajiee.im
  • FAQ Page — Find answers to common questions right here
Our support team is available 24/7.

Live chat responses typically come within 2–5 minutes. Email queries are answered within 24 hours. For urgent matters, live chat is always the fastest option.

Yes. X Bajiee's support team speaks Bangla. Our support service is built with Bangladeshi users in mind, so whether you write or speak in Bangla, you'll get the same prompt and attentive assistance.
Get Direct Help

If you can't find your answer in the FAQ, our support team is available 24/7. Reach out in Bangla and get a quick resolution.

Open Live Chat

Got your answer? Get started now

Sign up at X Bajiee and dive into Sports Betting, Live Casino, and jackpot adventures. If you have more questions, our support team is always here to help.

Secure Platform
24/7 Support
Mobile-Friendly
Fully in Bengali
বাংলা